Business hours

Our customer service is available Monday to Friday, 8 am to 6 pm (CET). Orders are shipped (including express shipping) only on weekdays (Monday to Friday), not on Saturdays, Sundays and public holidays.

By |2023-12-09T22:38:05+01:006. December 2020||

Delivery charges

Free shipping on orders over €29. Order Value Shipping Costs Standard Shipping up to €29 €2.90 Free Shipping from €29 €0.00 DHL from €29 €2.90 Express Shipping (Next business day delivery) Depending on shopping cart, see checkout Free shipping on orders over €59. Order Value Shipping Costs Standard Shipping up to €59 [...]

By |2026-05-21T01:19:33+02:0016. September 2020||

Value added tax (VAT)

Only for orders with delivery address within the European Union VAT is included in the price. For orders with delivery address outside the European Union no VAT is charged. When shipping to non-EU countries, additional taxes or costs (e.g. customs duties) may be incurred in connection with your order, which will not be paid by [...]

By |2023-12-09T22:38:06+01:0016. August 2020||

Change for another size

If you have ordered the wrong size, you can return it according to the return policy and order the new, suitable size. Unfortunately, a direct exchange is not possible. We recommend that you keep the wrong size until the new one arrives. This way you can compare both sizes. Please contact us if this slightly [...]

By |2021-07-27T12:26:43+02:0013. May 2020||

Delivery times

National shipments within Germany are usually delivered within 1 to 2 working days. Within the European Union and Great Britain, your parcel is usually delivered within 5 working days. The same applies to Switzerland and the UK. Delivery to the rest of the world is usually within 10 working days, it may take longer. All times [...]

By |2025-06-09T23:33:51+02:0016. March 2020||

Return address

Please note that the return address is usually corresponds to the sender address, but may differ. Please use the return form. We will usually send you the corresponding return address by email within a maximum of 24 hours. So please do not send the order back to the address given in the legal notice or [...]

By |2022-02-17T12:08:30+01:0027. September 2019||

Ready to ship

Our goal is to send all orders within 24 hours (weekdays). Unless otherwise stated, orders are usually packed ready for dispatch within 1 - 3 working days after receipt of payment and handed over to the shipping service provider. All products are usually shipped together.

By |2023-12-09T22:38:07+01:0027. September 2019||

Payment Methods

All information about the payment methods can be found here. You can choose between the following payment options: Payment in advance / Prepayment PayPal (incl. payment after 30 days & PayPal installment payment) Credit Card Klarna Apple Pay We reserve the right to accept only certain payment methods in individual cases.

By |2025-02-13T10:47:49+01:0027. September 2019||

Claim

You have received an incorrect, wrong or defective item? Your delivery was incomplete? We are sorry for that. Please send us an email with your name and order number, as well as the relevant products (item description) and the reason for your complaint including photos to info@tarigs.com. We will check your complaint promptly and contact [...]

By |2022-11-29T18:19:38+01:0027. September 2019||
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